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How we protect your account and payments

When you open an account with china sipit, your personal information, payment details and transaction history stay private and secure.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS protectedYour control over account details
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china sipit How we protect your account and payments
REACH OUR TEAM

How to contact us about your privacy

Your privacy concerns matter to us. Our support team is available every day to answer questions about this policy, help you access your data, or help…

Live Chat Open your account and tap Support in the lobby footer.
Email Support Send a detailed message to our support address with your account details and privacy…
Account Settings Log in, go to Settings > Profile, and review or update your personal information…
SECURITY AND CONTROL

How we store and protect your information

Your account on china sipit uses industry-standard encryption to protect login credentials and payment data.

Data Encryption

All communication between your device and our servers is encrypted. Payment details and personal identifiers are stored in encrypted form, accessible only to authorised staff.

Payment Security

DANA, OVO, GoPay and QRIS transactions use tokenisation so your actual card or wallet details are never exposed to china sipit servers.

Access Controls

Your password is hashed and never logged in plain text. Two-factor authentication is available in your account settings to add an extra security layer.

Data Retention

We keep your account information while your account is active. After account closure, records are retained for the period required by local law, then securely deleted.

Your Rights

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion where local law permits. Contact support with your request and account email.

Policy Updates

When we update this policy, we notify you via your registered email. Changes take effect after 14 days. Log in to review the current policy in your account settings.

Privacy policy questions from our community

Players in Semarang, Makassar and across Indonesia regularly ask about how their data is handled, what happens to their payment information, and how they can control their account details. Below are the most common privacy questions we receive.

We collect your full name, email address, phone number, date of birth and residential address during registration. We also verify your payment method — DANA, OVO, GoPay or QRIS — and ask for your preferred withdrawal bank account. This information is used only to process deposits, payouts and account security.

Yes. Contact our support team via live chat or email with your account details and request a data export. We compile your account profile, transaction history, betting records and support messages into a single file and send it to your registered email within 5 working days.

We retain transaction records and betting history for as long as your account remains active. After you close your account, we keep records for the minimum period required by local law, then securely delete them. You can ask our support team for the exact retention timeline.

No. When you deposit via these methods, only a secure token is stored on our platform, not your actual payment details. The transaction flows directly between your payment provider and our payment processor, and your credentials never touch our servers.

Only authorised china sipit staff can access your account details, and only to process transactions, handle support requests or verify your identity. We do not share your betting history or personal information with third-party marketers, game studios or external platforms.

Log into your account, go to Settings > Profile, and update your email, phone number or residential address directly. For sensitive changes like account closure or data deletion where local law permits, contact our support team to submit a formal request.

We use essential cookies to keep you logged in and to remember your language and lobby preferences. We do not use tracking cookies to follow your activity outside china sipit. You can disable non-essential cookies in your browser settings without affecting your account access.

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